TITU IT COMPUTER SOLUTION

 

I T SKILLS:

    

•         Installation, Configuration & troubleshooting of operating systems (Windows,7, 8,10,) & network operating systems.

•         MS Office and outlook configuration

•         Desktop related issue and escalating and coordination with L2 and L3 Teams

•         Incident management.

•         Monitoring server alerts.

•         Assigning incidents to responsible teams.

•         User, group creation AD directory

•         Troubleshooting of Hardware/Software & Network related issues.

•         Skilled at handling complex projects, customer expectations, and rapidly evolving requirement.

•         Installation of AV virus Symantec, trend micro up gradation.

•         Office 365 basic trouble shouting of calendar, Archive related issue.

•         Basic configuration of network for desktop.

•         Problem related to disk quota & compacting Disk Quota.

•         Dedicated, known for consistently giving 100% to get the job completed.

•         PC remote control software: VNC. ANYDESK. TEAM VIWER.

•         Handle video calling application ZOOM, GOOGLE MEET, MICROSOFT TEAM, WEBEX,

•         Office 365 Configuration,